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Unfortunately, at this time we are unable to ship outside of the UK. Our team are working hard to introduce worldwide shipping, but we want to make sure that our UK customers receive the best service that we can possibly offer before we expand globally.

We ship with DPD, Royal Mail and FedEx . We try and give as much choice as possible when it comes to shipping options, but sometimes there are limitations due to size and weight. All available options for your order and shipping address will be available at the checkout.

When your order has been shipped from our warehouse you will receive an email notifying you that your order has been dispatched. This email will contain your tracking number which you can use to get live updates right up until the delivery.

We're really sorry to hear this - our team take the utmost care when picking and packing orders but sometimes products can get damaged during transit. Please contact our customer services team: info@street-sweets.co.uk, With details of the damage. We may be in contact to ask for photographs of the damaged products.

We're really sorry to hear this! Our team will be more than happy to help you with this. Please contact our customer services team by email@ info@street-sweets.co.uk, With details of the issue and any relevant information (e.g. name, order number, address) and photographs if necessary

In the event you wish to refund an order with free shipping we will deduct the cost of shipping from the refund. Returns must be made within 14 Days of receipt and in the original condition it was received in. We offer a 14 day returns policy. Items returned must be in the original packaging, unopened and returned with all other items contained in the mystery boxes as the boxes are purchased as a single product. More information can be found on our policy page under our returns and exchanges policy.

Our payment system is 100% secure so you can pay with peace of mind. We encrypt all payment data and use 3D secure checkouts and PCI-compliant servers. You're in safe hands!

Yes, we offer payment via Klarna. You can shop now and spread the cost of your purchase into 3 interest-free instalments. The first payment is made at the point of purchase, with remaining instalments scheduled automatically every 30 days. Just select Klarna at the checkout.

We offer a few different payment options at the checkout: Debit/Credit Card or Klarna. All payment data is fully encrypted and secure so you can pay with peace of mind.

We list all product ingredients where we can on the product page. If you can't find a product's ingredients or want some more information, please contact us by email: info@street-sweets.co.uk and our team will be more than happy to help! *Please note that we accept no liability if ingredient information is wrong. ALWAYS read the wrapper before consuming*.

If you have an allergy and need some more information about a product then please contact our team by email: info@street-sweets.co.uk and we'd be more than happy to help you. We list all products ingredients where we can on the product page. *Please note that we accept no liability if ingredients information is wrong. ALWAYS read the wrapper before consuming. We cannot guarantee any product to be completely allergen free due to the nature of the way we pack your order and the way that our products are stored. We do, however try to minimise cross contamination where possible, using dedicated equipment, sanitising and washing etc.

Then please reach out to our customer services team, using the get in touch by email: info@street-sweets.co.uk